Refund & Returns Policy

High Vibe Dance Fitness | SHINE Program | Digital Products

Effective Date: 1st August 2025

At High Vibe Dance Fitness, we want you to feel confident in your purchase — just like we want you to feel confident in yourself. Below is our no-fuss, transparent refund and returns policy.

💃 Zumba Class Passes

Class passes are non-refundable. However, we understand that life happens! If you’re unable to attend due to illness or schedule changes, please get in touch at [insert your email address] and we’ll do our best to transfer your pass to another date (where possible).

📥 Digital Products & Downloads

All digital products — including workbooks, printable guides, and online programs like SHINE — are delivered electronically and considered final sale. Once a product has been downloaded or accessed, we can’t offer refunds or exchanges.

If you experience technical issues or can’t access your product, please contact us straight away and we’ll make sure you get what you paid for. We’re here to help.

⚠️ Change of Mind

We do not offer refunds for change of mind. Please read the product descriptions carefully before purchasing, and feel free to email us with any questions.

📬 Contact Us

Questions about your order? Something not right? Email us HERE

We’re a small business with a big heart, and we’ll always do our best to help you feel supported and looked after.